Multi-Channel Distribution

Knighted’s Multi-Channel solution is targeted to meet the needs of today’s retailers, distributors and catalog businesses with additional emphasis on web commerce. These separate fulfillment strategies can operate in a single facility simultaneously. Our Multi-Channel solution module assists warehouses and distribution centers to intelligently and efficiently ship finished goods to the retail market, as well as directly to consumers, by providing a single point of visibility with a single solution. This enables an “order from anywhere or fulfill from anywhere” strategy for multi-channel customer management.

The Multi-Channel solution enables greater customer satisfaction with on-time, accurate fulfillment, while improving operational efficiency, increasing order accuracy with on-time performance and managing inventory more effectively.

Functionality:

  • Fully integrated to the WMS (Warehouse Management System)

  • Fulfillment of customer order across multi-channels (Web, Call Center, Stores, Catalog, etc)

  • Single point of inventory visibility

  • Flexible rules based on allocation algorithms and order prioritization
MULTI - CHANNEL SOLUTION





Benefits:


Improved customer satisfaction

Increased accuracy of order fulfillment

Improved operational efficiency

Effective inventory control

 

 
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