Event Management

Knighted's Alert System is a premier event management solution which is fully integrated into Knighted's suite of applications.

This interactive system monitors your logistics environment in real time and detects events in need of immediate responses. Notification alerts are sent to key personnel regarding specific events occurring or about to occur within the supply chain that may be problematic. This ability to monitor for exceptions and bottlenecks empowers the user to proactively manage events and ensure customer satisfaction. Multiple communication mechanisms including email, phone, pager and fax are utilized to ensure that optimal response times are met.

• Automatic notification of business process exceptions
• Real-time monitoring and detection
• Multi-level user-defined events with automatic escalation
• Flexible alert assignments to different users based on time of the day, day of the week, holidays and weekends
• Custom performance-monitoring dashboard
• User-friendly point-and-click scheduling and alert assignments
• Configured workflow capability with rule-based notifications
• Historical graphs of alerts for statistical analysis and process improvement
• Easy integration with other applications
• Fully integrated with Knighted's Warehouse Management System
• Knight monitoring of alerts for optimum WMS efficiency
• Convenient sending to any E-mail capable device